IMPORTANT INFORMATION
ON HOW WE COLLECT, USE AND STORE INFORMATION ABOUT YOU

Date last updated: 2020-10-13

At TrustedRoofReplacement.com (hereinafter – the "Company", "us", "we", "TrustedRoofReplacement.com") we care about protection of your personal information. We follow the requirements of applicable data protection laws protecting information about you at our Company. To know more please carefully read this Privacy Policy.

1. How should I read this Privacy Policy?

This policy will answer the most important questions about how we collect, use and store information about you. This might be important to you – please read this policy carefully. This policy may be amended from time to time. Please visit our website https://TrustedRoofReplacement.com ("Website") once in a while – you will find the latest version of this policy there.

2. Which information and why do you collect about me?

We may collect the following information about you when you interact with this Website:

Information you provide directly:

  • If you call the phone numbers displayed on this Website, we (and/or our call tracking and advertising partners) may collect your phone number, call time, call duration, and other call-related data to determine whether the call qualifies as a lead.
  • If you complete a contact form (if provided), we may collect your name, phone number, ZIP code, and service request details.

Information collected automatically:

  • IP address, browser type, device information.
  • Site usage data such as pages visited, clicks, and scroll depth.
  • Browser and device information for service delivery.

We use this information to:

  • Connect you with independent contractors or service providers who may contact you about your request.
  • Improve and optimize the performance of this Website.
  • Comply with applicable legal obligations.

3. Which information must I provide and why?

You are not required to provide us with personal information. However, if you choose not to provide certain information (such as a phone number by calling or submitting a form), we may not be able to connect you with a service provider or respond to your inquiry.

4. Do you share information about me?

Generally, we do not share information about you with third parties except in the following situations:

  • With independent contractors, service providers, call centers, or advertising partners who may contact you in response to your request.
  • With our consultants, attorneys, or other service providers, if necessary for legal or compliance purposes.
  • With regulators or authorities, if required by law.

5. How do you protect information about me transferred outside the European Economic Area?

If you are located in the European Economic Area (EEA):

  • We primarily process data in the United States, where our servers and service providers are located.
  • If information is transferred outside the EEA, we will take steps to ensure that an adequate level of protection is maintained, consistent with applicable data protection law.

6. What can I do about my information at your Company?

When allowed by law, you have the right to:

  • Request confirmation of whether we process your personal data and access related information.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of information where we have used it unlawfully.
  • Request restriction of processing where accuracy is disputed or you object to processing.
  • Object to collection, use, or storage of your information where we rely on legitimate interests.
  • Request transfer of information you provided, where applicable.
  • Withdraw consent previously given for use of your information.
  • Lodge a complaint with a supervisory authority.

7. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.